In einer Studie wurde untersucht, worüber sich Klienten von Direktversicherern sowie von Anbietern mit Vermittlernetz am häufigsten empören. Ein Ergebnis: An der Schadenregulierung scheiden sich die Geister. Weitere Erkenntnis: Ein Motiv führte sprunghaft zu mehr Negativerfahrungen. mehr …
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