Wie Kunden die Schadenabwicklung bewerten, hat Servicevalue ermittelt. Bei den Direktversicherern blieb es bei einer vierköpfigen Spitzengruppe, bei den Serviceversicherern wuchs die Gruppe um vier auf 13 an. Nicht einmal eine Handvoll Anbieter ist seit neun Jahren ununterbrochen „sehr gut“. mehr …
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