Wie Kunden die Leistungsabwicklung in der PKV bewerten, hat Servicevalue ermittelt. In die achtköpfige Spitzengruppe stieg ein Akteur auf – bei fünf Absteigern. Nur ein einziger Marktteilnehmer zählt schon seit sieben Jahren ununterbrochen zu den Topanbietern. mehr …
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