Wie Kunden die Leistungsabwicklung bewerten, hat Servicevalue untersucht. In der 15-köpfigen Spitzengruppe gibt es sechs Auf- und sechs Absteiger. Nur ein Versicherer konnte sich zum neunten Mal in Folge einen Platz unter den Topanbietern sichern. Achtmal gelang dies drei weiteren Akteuren. mehr …
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